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How ugdewa login Handles Your Personal Data

At ugdewa login, your personal data — from account registration details to payment records via DANA, OVO, GoPay, and QRIS — is collected only for the purposes we…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction records securedYour right to request data accessRetention periods clearly statedContact our team to exercise your rights

Explore the Lobby Read FAQ

What Data We Collect and Why

ugdewa login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number, and the payment method you use — whether that is DANA, OVO, GoPay, or QRIS. We also record session metadata such as IP address, device type, and browser version so we

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can detect unusual access patterns and protect your account. Transaction data linked to your wallet or bank transfer is retained for a minimum of five years in line with financial record-keeping obligations; all other profile data is held only as long as your account remains active
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or as required by applicable rules. Data handling and your rights depend on local law, and we apply Indonesian data protection standards as the governing framework for all accounts registered from Indonesia, including those accessing from cities such as Denpasar.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access a copy of your stored data, request a correction, or ask us to delete your account information, our privacy support team is reachable seven days a week…

Live Chat Open the live-chat widget in your account dashboard and select 'Privacy Request' from the topic menu. Our privacy agents are available from 08:00 to 23:00 WIB, every day of the week.

Email Support Send a detailed privacy request to the email address shown in your registration confirmation. Include your account username and the specific action you need — access, correction, or deletion — and we will respond within 24 hours.

In-App Ticket Navigate to Settings → Help → Submit a Ticket inside your account. Choose the 'Data & Privacy' category, describe your request, and track its status in real time. Resolution target is 14 calendar days from submission.

HOW WE PROTECT YOU

Our Data Handling and Security Practices

We apply layered security controls across every stage of data processing — from the moment you submit your DANA or OVO payment details to the point your withdrawal is verified and settled.

Data Minimisation

We collect only the fields required to run your account and process your payments. If a piece of data is not necessary for those purposes, we do not ask for it — this reduces your exposure and keeps our systems lean.

Cookie Controls

Session and fraud-detection cookies activate automatically; analytics cookies can be switched off in your browser settings at any time. We do not embed third-party advertising trackers on account-management pages.

Payment Data Security

Transaction references for DANA, OVO, GoPay, and QRIS payments are stored in an encrypted database separate from your profile data. Only the settlement system and your personal transaction history screen can read those references.

Account Security Steps

Changing your registered email or phone number triggers a one-time verification code sent to your current contact. This two-step confirmation prevents unauthorised alterations and flags suspicious change attempts to our security team.

Retention Schedule

Profile data is held while your account is active; payment transaction records are retained for five years to meet financial reporting requirements. After account closure, non-financial data is deleted within 90 days.

Your Right to Request Changes

You may request a full data export, a correction to inaccurate fields, or permanent deletion of your account at any time through live chat or the in-app ticket system. Requests are processed within 14 calendar days, where local law permits.

Your Questions About Privacy, Answered

Below are the questions we hear most often from people exploring how ugdewa login stores and manages personal information. If your question is not covered here, open a support ticket and our privacy team will respond within 24 hours on any day of the week.

We collect your name, email address, phone number, and the payment method you register — such as DANA, OVO, GoPay, or QRIS. We also log device type, IP address, and session timestamps to detect unauthorised access and keep your account secure.

Your DANA, OVO, GoPay, and QRIS transaction references are shared only with the payment processor needed to settle that specific transaction. We do not sell or transfer your payment data to marketers, data brokers, or any unrelated third party.

Financial transaction records are retained for five years following account closure to meet regulatory requirements. All other profile data — name, contact details, preferences — is deleted within 90 days of the closure date, where local law permits.

Yes. Submit a data-access request through live chat (08:00–23:00 WIB) or the in-app ticket system under the 'Data & Privacy' category. We will compile and deliver your data export within 14 calendar days of receiving the request.

We use session cookies for login state and fraud-detection cookies to flag unusual patterns — both are required for the site to work. Analytics cookies are optional and can be disabled in your browser settings; we do not place advertising-network cookies on account pages without your consent.

Go to Settings → Profile in your account dashboard to update basic fields. For sensitive changes — registered phone number or email — a one-time verification code is required. If you cannot update a field yourself, contact us via live chat and an agent will assist you.

This policy is governed by Indonesian data protection standards as the primary framework. Your rights and our obligations depend on local law; accounts registered from Indonesia are handled under Indonesian applicable rules, and any unresolved disputes follow the procedures set out in those regulations.

How ugdewa login Handles Your Personal Data

Reach Us About Your Privacy Rights

Our Data Handling and Security Practices

Data Minimisation

Cookie Controls

Payment Data Security

Account Security Steps

Retention Schedule

Your Right to Request Changes

Your Questions About Privacy, Answered

01 What personal information does ugdewa login collect when I open an account?

02 Is my DANA or OVO payment data shared with third parties?

03 How long does ugdewa login keep my account data after I close my account?

04 Can I request a full copy of the data ugdewa login holds about me?

05 What cookies does ugdewa login use and can I turn them off?

06 How do I correct incorrect information stored in my account?

07 Who governs this Privacy Policy and what jurisdiction applies?

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